Your Visit

Thank you for choosing Professional Eye Associates for your eye care needs. You've made a great choice, and we look forward to serving you with the best and most complete eye care in our area.

To ensure that you have the best possible experience in our office, please review the following so you know what to expect during your visit.

Checking In

  • Please be prepared to provide all of your medical and vision plan insurance cards. We will need this information to correctly and efficiently file claims with your insurance provider.
  • Please confirm that we have the correct contact information on file.
  • Please provide us with the names and phone numbers of those with whom we can contact in case of an emergency and with whom we are permitted to share your medical information.
  • Please understand that we will obtain and place on file a digital photograph of each patient. This helps to protect you against identity or insurance fraud.
  • Please be prepared to pay any copays or past due balances at check-in.
  • Please note that all children under the age of 18 must be accompanied to their appointment by a parent or legal guardian.

Wait Times

  • Please note that patients are taken back according to their appointment time, not arrival time.
  • We do our very best to be efficient and smooth while giving you the personal and thorough attention you deserve. However, at times vision threatening emergencies may arise, thus we appreciate your understanding as we care for these patients. We will do our best to quickly work through delays. We strive to make wait times as comfortable as possible by offering fresh coffee, free Wi-Fi, and cable television in a comfortable seating environment.
  • If you find that you are unable to wait, please let our receptionist know, and we will gladly reschedule your appointment.
  • Please note that some testing, such as dilation, involves a waiting period which may vary from-person-to-person.

Your Exam

  • You will be greeted by one of our highly trained and certified ophthalmic technicians for the preliminary part of the history and examination. The technician will perform a variety of special tests to assist your doctor.
  • Please provide the technician with a list of current medications and dosages.
  • Before leaving, please be sure to ask your technician about any prescriptions or refills to be given by your doctor.

Refractions

  • A refraction is the process of determining your best corrected vision and the potential need for corrective eyeglasses or contact lenses. It is an essential part of the eye exam and is necessary to obtain a prescription for glasses or contact lenses. 
  • Refractions are NOT covered by Medicare or most medical insurance plans. We will NOT file the charge for the refraction with your health insurance unless we know that your plan covers the refraction charge.
  • Please note that our office fee for the work involved in performing the refraction is $48.00 and this fee is due at the time of service in addition to any co-payment your plan may require. Should your plan pay for the refraction, we will reimburse you accordingly.

Checking Out

When your visit is complete, the technician will escort you to our check-out desk. At this time, you can pay for the services provided and set-up your follow up appointment.