GREAT NEWS!!! WE ARE OPEN TO SEE YOU!
As the premier total eyecare practice in northwest Georgia, we are happy to serve you in any of our offices in Dalton, Fort Oglethorpe, Chatsworth, or Calhoun. We are seeing both new and current patients.
However, due to the persistent and potential risk of COVID-19, when you come for your appointment, please be prepared for a very new and different experience. Rest assured, for your protection, the clinical staff have been disinfecting every room after every patient, but we also need your help and cooperation. The following are new processes and procedures we expect from you:
1. A clinical staff person will need to contact you by telephone before your appointment. Please do NOT disclose any personal identification or financial information. They will call you with medical questions to help shorten your time in the office. Reducing your time in the office is faster and safer for you.
2. You will NOT be able to come to the door and walk in like usual. In order to maintain social distancing, a staff person will be coordinating when patients can approach the door and enter the building for their appointment.
3. No waiting room policy. Patient family members must remain in their vehicles or outside the building in order to help us maintain social distancing within the clinic.
4. You are expected to wear some form of nose and mouth cover. A medical grade mask is ideal, but home-made masks, scarves, bandanas, etc. are acceptable. Nose and mouth covers are essential to reduce risk for potential infection. If you do not have a mask or face cover, don't worry. The Surgeon General has posted a youtube video on how to make a homemade mask. Here is the link: youtu.be/tPx1yqvJgf4
5. Maintain social distancing and keep talking to a minimum. We understand that people want to socialize and talk, but due to the situation, we are asking that you keep socializing and chattering to a minimum while you are in the office. Quietness is much appreciated for everyone's safety.
These are some of the important procedures we have implemented for your protection and for the staff. Please be mindful that although these procedures may be intrusive and inconvenient, they are in place to ensure the safety of our patients and staff.
If you have a scheduled appointment, but have fever, cough, shortness of breath, exposed to anyone with these symptoms within the last 2 weeks, or had a positive test for COVID-19 (coronavirus) or have been exposed to anyone who tested positive for COVID-19 within the last 2 weeks, please call the office immediately to reschedule your appointment.
For patients who are unable to come to the office, please call and ask about telemedicine. From the comfort and security of your home, you can arrange a telemedicine visit with one of our doctors; however, this option is available for a limited time-only. Please call the office at 706-226-2020 for more information.
For more information on Corona Virus Eye Safety, visit the resources available through the American Academy of Ophthalmology at www.aao.org.
Welcome to Professional Eye Associates!